Payment and Refund Policy

Lanna Rehab provides the highest level of addiction treatment at affordable prices. With a maximum of only 20 rooms, we have to operate very efficiently to manage reservations and client arrivals to maintain our affordable pricing and exceptional level of service.

 

As a result we believe we have a reservation, payment and refund policy that reflects our client’s commitment to recovery while being fair to Lanna Rehab.

 

Reservation Deposit

Lanna Rehab requires a 50% reservation deposit of the first month’s fee prior to arrival to reserve a room for a specific arrival date. We accept credit card and International wire transfers.

 

If a Client fails to turn up at Lanna Rehab in 7 days or more from the reserved arrival date, Lanna Rehab reserves the right to retain the reservation deposit, however Lanna Rehab will make every effort to reschedule the client for a future arrival date and apply the initial reservation deposit.

 

If a Client cancels their reservation within 28 days prior to arriving at Lanna Rehab, a full refund of the deposit will be given.

 

Full Payment

Full payment is due within 24 hours of arriving at Lanna Rehab.

 

Pro Rata Refund

If a Client requests to leave the Lanna Rehab program early for any reason, Lanna Rehab will refund 50% of the remaining fees, based on a pro-rata basis of a 28-day program.

 

Involuntary Discharge

Prior to arrival, clients will receive a detailed list of rules and regulations for their stay at Lanna Rehab. Should a client breach any of these rules and regulations, Lanna Rehab reserves the right to discharge the client from Lanna Rehab immediately without any refund.